Communicating Confidently
Target Audience
This workshop is for anyone who would like to communicate more confidently and have a greater understanding of the benefits of assertive behaviour.
Aims
The main aim of the workshop is to give participant s the confidence to express their opinions and ideas clearly in any situation and with anyone. It will provide delegates with a range of tips and techniques to help develop and improve communication skills.
By the end of the workshop delegates will be better able to:
- Understand what assertiveness is – and what it is not
- Recognise the benefits of assertive behaviour
- Understand the concept of positive thought and put it into practice
- Be able to express feelings in an open and honest way
- Recognise the importance of their body language in communication
- Use a range of techniques to communicate confidently
- Give and receive negative feedback
- Have a range of ideas to develop self esteem and confidence
- Develop a personal action plan to put the skills into practice
Programme Content
- What is confident communication?
- How assertive am I?
- Confidence Theory
- How do I respond?
- Confident, Aggressive & Passive behaviour – its aims and effects
- The three Vs
- Receiving and giving negative feedback